As IT budgets tighten, it’s even harder for businesses of every size to manage IT resources and quickly respond to change. It’s why our Managed Services solutions deliver value, choice, and confidence.
With Managed Services, you can leverage continuous, seamless access to our consultants’ expertise so that you’re able to focus on core competencies and re-direct your resources. The offering provides more value from your investments, more choice to deploy and control your business applications the way you want, and more confidence they will perform. All without the extensive time and cost of on boarding resources or maintaining the expertise in house.
You’ll have access to professionals who collectively possess deep industry and functional knowledge across the full line of Epic/Cerner/EMR applications to effectively maintain and support product activities and ongoing initiatives — allowing you to concentrate on meeting your business objectives instead of troubleshooting your technology.
CPC provides remote and/or on-site support according to your needs. 24x7x365 support or support only during business hours. Incidents can be reported by email, web support system, and/or phone.
Our highly skilled managed services team has an intimate understanding of the current, and future, Epic/Cerner/EMR applications and can provide services in concert with a your existing staff, filling gaps in the internal staff’s capabilities.
Our team of experts average almost 15 years of EMR and Healthcare experience. With them as your first responders, you will gain high responsiveness and faster problem resolution to ensure your system is up and running with high availability.
CPC doesn’t just monitor and support your technology. We work with your organization to advance and maximize your current system. Our managed services approach includes our assistance to initiate or support ongoing technology initiatives.
The benefits of CPC’s Managed Services:
• Increases operational efficiencies by reducing operating costs.
• Enables cost-effective access to product-specific, enterprise-level support.
• Improves customer service levels for application users.
• Allows focus to remain on managing the business, not the technology.
• Provides confidence that your Epic/Cerner/EMR system is continuously supported.
Whether you need just one expert or an entire team, learn more about how we can provide a solution that fits your budget with our Managed Services.